SUPPORT
We’ll help you get the trip back on track.
Choose the closest topic below and include the trip destination or guest URL when it is safe to do so. Never email payment details or identity documents.
CONTACT WAYFAREsupport@ashore.travel
Email supportFor access, privacy, product, or security questions.
Trip access
Owner access lives in an HTTP-only browser cookie. Before switching devices, create a one-time recovery link in Trip settings and save it in a password manager.
Planning quality
Share what felt wrong, which day was affected, and the result you expected. Do not include sensitive traveler information.
Privacy or security
Planners can delete an accessible trip immediately from Trip settings. For access, correction, lost-owner-access, or security concerns, describe the affected link and when you noticed the issue.
Queued work is not an external booking.The current product can structure tasks, permissions, booking windows, retries, and verification evidence, but this deployment cannot contact a provider or charge a payment method until an outbound execution connector or human operations service is explicitly configured.